FAQ'S

FAQS

Frequently Asked Questions

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What destinations do you specialize in?

We specialize in customized tours across Europe, the USA, Africa, Asia and other scenic destinations worldwide. Whether you’re interested in city tours, scenic drives, or cultural experiences, we have a package that fits your needs. Please email us at info@selamatbercuti.com or WhatsApp us at +6011 1111 2884

Do you offer customizable itineraries?

Absolutely! We tailor our itineraries to suit your preferences, whether you’re looking for a relaxing getaway, an adventurous road trip, or a cultural exploration. Please email us at tours@selamatbercuti.com or WhatsApp us at +6012 269 2884

How do I book a tour?

You can book a tour through our website, over the phone, or by visiting one of our offices. Our team is available to assist you with the booking process and answer any questions you may have. Please email us at tours@selamatbercuti.com or WhatsApp us at +6012 269 2884

What is included in your Plan2go tour packages?

Our tour packages typically include accommodation, transportation, guided tours, and some meals. However, the specifics can vary depending on the package. We also offer add-ons and upgrades to enhance your experience.

Can you accommodate special requests or dietary needs?

Yes, we strive to accommodate all special requests, including dietary needs, mobility issues, and other personal preferences. Please inform us of any specific requirements at the time of booking.

What is your cancellation policy?

Our cancellation policy varies depending on the tour package. Please review the specific terms when booking.

Do you provide travel insurance?

We highly recommend purchasing travel insurance, which can be added to your booking. Travel insurance protects you against unforeseen circumstances such as trip cancellations, medical emergencies, and lost luggage.

How do I prepare for my trip?

After booking, we will provide you with a detailed pre-trip checklist, including information on visas, vaccinations, packing tips, and more to ensure you’re fully prepared.

What languages are your tours conducted in?

Our tours are primarily conducted in Malay, but we can arrange guides who speak other languages upon request.

What is the best way to contact you?

You can reach us via phone, email, or through our social media channels.

FAQ'S

Frequently Asked Questions

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Branches

Wan Vacation Sdn Bhd (KPL 6811)