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Panduan Lengkap Proses Refund Tiket Penerbangan AirAsia akibat Coronavirus COVID-19 – Malaysia Travel Agency – Muslim Tour Packages – Flight Ticketing
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Malaysia Travel Agency - Muslim Tour Packages - Flight Ticketing / Uncategorized  / Panduan Lengkap Proses Refund Tiket Penerbangan AirAsia akibat Coronavirus COVID-19
19 Mar

Panduan Lengkap Proses Refund Tiket Penerbangan AirAsia akibat Coronavirus COVID-19

Berikutan Perintah atau Arahan Sekatan Perjalanan oleh kerajaan Malaysia dalam negara dan luar negara yang berkuat kuasa dari 18 Mac – 31 Mac 2020, berikut adalah cara untuk minta refund dari AirAsia.

1- pergi ke website airasia.com
2- click live chat with AVA (kanan bawah)
3- pilih “refund / check refund status”


4- pilih “AirAsia New Refund Request”
5- pilih “Flight Reschedule Refund” / “Flight Cancelation Refund”


6- klik “yes”
7- masukkan PNR


8- masukkan nama ayah (salah satu jika banyak nama)
9- masukkan nama pertama (salah satu jika banyak nama)
10- masukkan alamat email


11- pilih perjalanan (1,2 etc)
12- pilih All Guests atau nama yang diinginkan untuk diterlibat mengikut keperluan
13- tulis alasan. contoh: “Due to Malaysia Movement Control Order that has been announced by Malaysian government starting from 18 – 31 March 2020”
14- salin atau recordkan nombor kes “My Case reference number”

Semoga Panduan ini boleh membantu!

syazwan

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